Showing posts with label Guardianship. Show all posts
Showing posts with label Guardianship. Show all posts

Saturday, May 10, 2008

Guardianship Under Assault

Indictments of guardianship and guardians are flying fast and furiously these days on Web sites and blogs:

A new site, operated by a group calling itself the National Association to Stop Guardian Abuse, explains guardianship this way:

"At present, it operates to ensnare the most vulnerable people in a larger and larger trawling net, now including those merely physically "incapacitated"! It has become a feeding trough for unethical lawyers and other "fiduciaries" appointed by the courts to protect, but many of whom become nothing more than predators."

Another, called “Abusive Guardianships of the Elderly,” exhorts readers to share their stories:
“Has someone you love been victimized by the guardianship racket? Please share your experience. We must look to each other for ideas and support if we are to stop the blatant exploitation our elderly and infirm suffer at the hands of the system and the law who is charged to protect them.”

And, in a recent response to my Feb 12, 2007 posting “Feel Good Laws or Real Reform?” about California’s conservatorship reform package, a respondent named “Sherry” had this to say:
"(The vulnerable) have become the prey for a predatory and lucrative guardianship/ conservatorship industry. In case after case, the ward's estate is pilfered by the guardian, while the ward is isolated in a nursing home against his will, not allowed contact by family members or friends, and eventually dies, bewildered and alone, all with the blessing of the court!"

Some of these critics have personal tales to tell. I don’t doubt their stories or their motives. We all know that abuses happen more often than they should. And I can think of nothing more disturbing than when “helping professionals” exploit those they’re charged to serve. Whether the offenders work for public agencies; private, non-profits; or they’re in private practice; their misdeeds leave colleagues feeling betrayed and demoralized. It casts a shadow on our field and undermines the public’s trust. But the wholesale vilification of the system and those involved, which seems to be accelerating, is deeply troubling.

The censure isn’t just coming from the public. Among professionals too there’s a tendency to impugn “the system” rather than those who corrupt it. And there’s been far too little meaningful discussion about how to fix problems, promote promising practices, offer safe alternatives, and provide the public with accurate and balanced information.

Guardianship was created to protect the vulnerable and prevent abuse and neglect. For the most part, that’s what it does. California’s Administrative Offices of the Court recently released a report, Effective Court Practice for Abused Elders, which includes the findings of a file review of conservatorships. In over 70% of the petitions filed in one county, there were allegations, suspicions by court investigators, or other indications of abuse or neglect by family members, neighbors, businesses, and others. (The report, which was funded by the Archstone Foundation, is available on line at Effective Court Practice.

The stories behind these cases—estates that have been saved and predators who’ve been thwarted--don’t get much attention or make headlines. They are, however, well known to those of us who have seen the system at its best. I admit that many of us in the San Francisco Bay Area are a bit biased as we have some of the best courts, attorneys, and professional guardians around. When I directed the San Francisco Consortium for Elder Abuse Prevention, members of our multidisciplinary team often breathed a collective sigh of relief when a particularly thorny abuse case was referred to the court, where we knew it would be rigorously reviewed.

So how do we go about restoring trust? An important first step, I believe, is to shed light on the system so that we fully understand and can explain both its strengths and shortcomings. To date, we lack such basic information as how many guardianships there are nationally, why they’re established, and how well they’re doing what they’re supposed to.

We also need to dispel damaging and persistent myths and misperceptions. As the quotes above suggest, there’s widespread belief that anyone who has a mental impairment can be placed under guardianship and that courts go “trawling’ for wards. We need to get the word out that while nearly 50% of people over 85 suffer from cognitive impairments, only a small proportion need guardianships. We also need to inform both professionals and the public about who initiates guardianships (not courts), and why—often, it’s because less restrictive legal devices like powers of attorney or trusts have been misused or when APS, police, or emergency personnel discover gravely disabled elders living in horrible conditions as a result of dementias. Once appointed, guardians can remove wards’ assets from wrongdoers’ control, initiate lawsuits to recover misappropriated assets or property, evict wrongdoers from elders’ residences, purchase needed services, authorize medical treatment, and arrange for elders to live in safe places.

Probably the most common complaint against guardianship is that it’s overly restrictive. For that reason, it’s considered the option of last resort. But as I pointed out in “Feel Good Laws or Real Reform?” the fact is, there are few alternatives. Those that are typically cited -- case management, daily money management, powers of attorney, and other advance directives--aren’t really alternatives. They might have circumvented the need for guardianship had they been implemented prior to the onset of incapacity; but once someone loses capacity, it’s too late to execute advance directives, and many social service providers can’t accept clients who are incapable of giving informed consent.

The few options available for those who have already lost capacity include representative payeeship, limited guardianships, and the appointment of surrogate decision makers on a one-shot or temporary basis. Rep payeeship, which can protect clients whose primary income is from public benefits, can be put in place for those who are unwilling or unable to consent. Under Georgia’s Health Care Placement Decision-Maker for An Adult Act, any person can petition the court to authorize placements in long-term care facilities. A few states have “protective custody,” which allows for vulnerable adults to be hospitalized for a few days when they lack capacity to consent to protective services and are in imminent danger or at risk of death. While in “custody,” their capacity and protective service needs are carefully assessed.

California has explored several options, which I discussed in my earlier posting. But for the most part, they’re untested, and many aren’t being used. Some, like Probate Code section 2952, which allows public guardians to freeze the assets of vulnerable elders when there’s cause to believe that they’ve been the victims of financial abuse, are coming into use gradually. Although the statute was enacted years ago, most counties continued to rely on temporary conservatorships (t-cons) in these circumstances. It appears that PGs have been using section 2952 more since the passage last year of a new law that requires courts to complete full investigations of t-cons. California also has a protective custody law, Welfare & Institutions Code Section 15703 - 15705.40, which has only been adopted in a few counties.

Clearly, these options need to be carefully scrutinized. For years, I’ve been calling for a statewide group to identify policy needs and perhaps more importantly, track what laws have been implemented, why some haven’t, how they’re working, and if they need tinkering.

As the population ages, more people are going to need guardianships and safe alternatives. It’s time to seriously address the problems in the system, explore alternatives, dispel myths, and earn the public’s trust and confidence. The longer we wait, the harder it’s going to be to turn things around.

Tuesday, December 18, 2007

Guardianship, Reverse Mortgage Fraud, and Politicians Posing as Health Care Workers

Advocacy Update
There’s lots happening on the advocacy front, and I’m a bit behind. But here goes:

Guardianship Reform: The National Scene
Last week, Senator Gordon H. Smith (R-OR) released Guardianship for the Elderly: Protecting the Rights and Welfare of Seniors with Reduced Capacity, a report on the role of the feds in overseeing the guardianship system. The report was based on responses to a call for papers Smith issued following a 2006 Senate Special Committee on Aging hearing. The hearing had followed a flurry of negative reports about guardianship, including the findings of a GAO report and a scathing 2005 Los Angeles Times series that exposed blatant abuses by professional conservators (California parlance for guardians) and negligence by courts in monitoring them. Widespread media coverage about philanthropist and socialite Brooke Astor, whose son was charged with looting her estate while acting as her guardian, had also brought additional attention to the problem.

According to the report, federal actions that warrant consideration include uniform federal standards for guardianship and an enforcement mechanism; a national guardianship office, possibly administered through the Department of Justice, to promote best practices, training standards, data collection, and oversight; increased coordination among the multiple government agencies that are involved including the Social Security Administration, Department of Justice, and Department of Health and Human Services; an infusion of federal funds to boost local court supervision programs; a national system of data collection and research; improved regulation and oversight of private and professional guardianship entities; and greater attention to guaranteeing the safety and due process rights of incapacitated seniors under guardianship. Specific areas of need include ensuring the right to counsel, independent medical and physical examinations, and the right to petition the court for guardianship termination. A full copy of the report is available at www.aging.senate.gov/minority or by calling 202-228-5862.

Smith’s report was released in conjunction with the publication of Guarding the Guardians: Promising Practices for Court Monitoring by Naomi Karp of the AARP Public Policy Institute and Erica Wood of the ABA’s Commission on Law and Aging. This resource for courts and policy-makers is a follow-up to Guardianship Monitoring: A National Survey of Court Practices, a 2006 report by Karp and Wood. The first report highlighted the results of a 2005 national survey of judges, court managers, guardians, elder law attorneys, and advocates. It called for better reporting by guardians (including prospective, or forward-looking, plans to show how they will manage the affairs of those they supervise); improved verification of reports; the use of technology for greater efficiency; and more resources devoted to monitoring. Part 1 is available at AARP's Web site.

The follow-up report (also available online on AARP's Web site), showcases specific practices, examples of which include:


• Ramsey County, MN has an e-filing system, which not only allows guardians to file their annual accountings online, but has built-in red flags to identify irregularities that bear further investigation

• Maricopa County, AZ uses fiduciary arrest warrants when necessary. Arizona’s guardianship certification program also performs intensive random audits of professional guardians.

• Suffolk County, NY has adopted a “problem-solving restorative jurisprudence approach to guardianship,” which includes mediation, a resource coordinator, volunteer advocates and the ability to integrate all pending cases involving the incapacitated person, including divorces, evictions and other matters.

The follow-up report even provides tips on how to spot “guardianships going bad"; examples of how courts handle specific situations like guardians’ failure to file reports; and ideas for how to raise and leverage funds for court monitoring.

According to Naomi Karp, “Their innovations show that effective oversight is more a matter of will than of money. It's not really rocket science and it's not really expensive. In all cases, there's at least one person who's a real visionary who is dedicated to getting it done."

And, In California:
As described in an earlier post (see Feel Good Laws or Real Reform?), the LA Times expose’ on private professional conservators prompted California last year to enact a package of laws to reform guardianship. Although courts were promised new funds to implement the provisions, with some having already hired additional staff to do so, the promised funding never came. Courts are doing their best to make due in the meantime and are hopeful that the state will honor its commitment next year.

Reverse Mortgages
In an email with the subject line “Mr. Cole Goes to Washington,” Shawna Reeves Nourzaie of the Fair Lending Project for Seniors of the Council on Aging Silicon Valley alerted me to the December 12 Senate Special Committee on Aging hearing “Reverse Mortgages: Polishing not Tarnishing the Golden Years.” Mr. Cole is our very own Prescott Cole of the San Francisco-based California Advocates for Nursing Home Reform, who was the lead witness. The hearing was prompted at least in part by lawsuits filed against "reverse mortgage specialist" company Financial Freedom. Although invited, Financial Freedom was not represented.

In a bizarre twist, Financial Freedom has since announced that the company did not make the loan that was the subject of damning testimony by panel witness Carol Anthony, who claimed that the company had wheedled her elderly mother into an expensive and inappropriate loan. Rather, Financial Freedom reps claim that the company simply purchased the loan after it had been closed by the original lender, Senior Freedom Corporation Funding. They blamed the confusion on the similarity of the names. But, as Shawna points out, even so, one might wonder what responsibility loan purchasers have in making sure that the loans they buy were not procured by fraud.

Also during the hearing, AARP unveiled its in-depth study of the Reverse Mortgage industry, highlighting many of the sales practice abuses directed towards seniors. You can view a webcast of the hearing, which was chaired by Committee Member, Claire McCaskill (D-MO), at http://aging.senate.gov/

Candidates Learn from Health Care Workers
Congressional and presidential hopefuls got a chance to experience first hand (well, sort of) what life is like for home care workers, nursing home aides, and other health workers as part of the “Walk a Day in My Shoes” campaign sponsored by the Service Employees International Union (SEIU). The campaign is “about making sure politicians truly know what the real world is like for the rest of us.” You can watch Hillary walk in the shoes of a registered nurse, Obama walk in the shoes of a home care worker, and Edwards walk in the shoes of a nursing home worker. Also shown walking the halls of a nursing home is U.S. Senate candidate Al Franken, who’s career I’ve been following since well before his Saturday Night Live days when my sister and I took a filmmaking class with him in the 60s. Footage of the candidates’ visits is available at SEIU’s Web site. (The Nerenberg/Franken productions were lost or destroyed by our mom.)

Looking for a Stocking Stuffer?
Springer Publishing has agreed to provide my blog and Web site readers with a 30% discount on my book, Elder Abuse Prevention: Emerging Issues and Promising Strategies, from tomorrow through the end of the year. They tell me the book will be released "any second." To get the discount, click on the icon that appears on the right or from my Web site at http://lisanerenberg.com/.

Happy Holidays
At the rate I’m going, this may be my last posting for 2007. So, Happy New Year to all and keep up the terrific work!